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Customer Survey
Case number or Sales Order number
1. How did you find the accuracy of our order processing
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Satisfactory
Good
Excellent
2. How did you rate the expertise of our staff?
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Satisfactory
Good
Excellent
3. How do you rate the helpfulness of our staff?
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Satisfactory
Good
Excellent
4. How do you find our progress updates?
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Satisfactory
Good
Excellent
5. How did you find our turnaround time for repairs or calibration?
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Poor
Satisfactory
Good
Excellent
6. How did you find the cleanliness of your equipment on its return?
N/A
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Poor
Satisfactory
Good
Excellent
7. How do you rate the packaging of your equipment?
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Poor
Satisfactory
Good
Excellent
8. How did you rate the technical content of our calibration certificates?
N/A
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Satisfactory
Good
Excellent
9. Any other comments?
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Caltest Instruments Ltd
Unit 2 Viceroy Court,
Bedford Road, Petersfield,
Hampshire,
GU32 3LJ
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T: + 44 (0)1483 302 700
E: sales@caltest.co.uk
